Cubers, flakers, and nugget machines from brands like Manitowoc, Hoshizaki, Scotsman, and Ice-O-Matic. Many no-ice calls trace to water filters, scale buildup, or condenser airflow, so regular cleaning contracts often pay for themselves. Health inspections also cover ice machine sanitation.
Companies below have been checked against their own published information
under our six-check standard. For the full
list in a specific city, use the metro links above.
Serves Major Ohio markets by their own listing: Cincinnati, Dayton, Columbus, Cleveland and Lima
Ohio company covering commercial foodservice equipment, HVAC and construction for restaurants and retail across Cincinnati, Dayton, Columbus, Cleveland and Lima, so one of the widest single-company footprints in this directory. Read the full check
Services: cooking, refrigeration, ice machines, dish machines +4 more
Serves Morgantown and surrounding communities in northern West Virginia
3715 Collins Ferry Rd, Morgantown, WV 26505
Morgantown company founded in 1987 by a former TRANE COMMERCIAL SERVICE TECHNICIAN who has over 50 years in the industry and still holds a role in the business. Read the full check
Services: refrigeration, ice machines, cooking, HVAC +2 more
Serves Dunbar and Apple Grove, covering Charleston, South Charleston, Saint Albans, Nitro, and more
1317 Dunbar Ave, Dunbar, WV 25064
Family business owned and run by Chris and Shannon Bishop which said in 2026 that it had over 25 years behind it, working from two West Virginia locations at Dunbar and Apple Grove. Read the full check
Services: refrigeration, ice machines, HVAC, installation +1 more
Operating since 1981 and the largest independent parts and service network in the tri-state area, with offices in Cleveland, Pittsburgh, Youngstown, and Erie serving Western Pennsylvania, Northeast Ohio, and Northwestern West… Read the full check
Services: coffee, cooking, slicers & mixers, HVAC +6 more
Operating since 1981 and the largest independent parts and service network in the tri-state area, with offices in Cleveland, Pittsburgh, Youngstown, and Erie serving Western Pennsylvania, Northeast Ohio, and Northwestern West… Read the full check
Services: coffee, cooking, slicers & mixers, HVAC +6 more
Operating since 1981 and the largest independent parts and service network in the tri-state area, with offices in Cleveland, Pittsburgh, Youngstown, and Erie serving Western Pennsylvania, Northeast Ohio, and Northwestern West… Read the full check
Services: coffee, cooking, slicers & mixers, HVAC +6 more
Operating since 1981 and the largest independent parts and service network in the tri-state area, with offices in Cleveland, Pittsburgh, Youngstown, and Erie serving Western Pennsylvania, Northeast Ohio, and Northwestern West… Read the full check
Services: coffee, cooking, slicers & mixers, HVAC +6 more
Dunbar company named on Hobart’s own location page as Andrews Food Equipment, a dedicated Authorized Service Partner for Hobart Service covering Charleston, and an independent business rather than a Hobart factory branch. Read the full check
Services: cooking, dish machines, slicers & mixers, refrigeration +2 more
Serves Western Kentucky and surrounding areas from a base at Madisonville
1520 Island Ford Road #9421, Madisonville, KY 42431
Family-owned company at Madisonville serving western Kentucky since 1973, so over fifty years, and listed under Owensboro as the nearest metro we cover rather than because they are based there. Read the full check
Services: cooking, refrigeration, ice machines, dish machines +4 more
Serves Wheeling and the surrounding tri-state area
518 Main Street, Wheeling, WV 26003
Hours: Mon-Fri 8:15am-4:00pm
Family-owned food service equipment sales and service company founded in 1997, working out of a Main Street showroom in Wheeling and serving the tri-state area. Read the full check
Services: cooking, refrigeration, ice machines, dish machines +3 more
Serves Columbus and surrounding suburbs across central Ohio, dispatched by area, and more
Family-owned Columbus company operating since 1975, running its commercial work through a separate site and the trading name Commercial Appliance Service; both sites are plainly the same business, sharing a template, structure… Read the full check
Services: refrigeration, ice machines, cooking, dish machines +1 more
Serves More than 2,000 cities and towns across eight East Coast states, and more
3019 Hempland Road, Lancaster, PA 17601
Lancaster headquarters of a company that has been an independent corporation since 2017, when Glenn Clark Jr bought the service and parts division of Clark Associates, a business his father and uncle founded as an electrical… Read the full check
Services: cooking, refrigeration, dish machines, ice machines +3 more
✓ Website verified Aug 202624/7 claimed, untestedCFESA certified
Warranty and pricing terms taken from the companies’ own websites.
A cheaper rate with nothing behind it can cost more than a dearer one
with ninety days of cover.
Phillips Ice ServiceTheir site states they process all warranty claims on the customer's behalf, and separately lists the conditions they treat as billable rather than warranty work.
Companies not listed here may still stand behind their work without
publishing a period, which is worth asking on the phone. A 24/7 claim
is what a company publishes, not something we have tested by calling
at night.
Fault code tables for this equipment
If there is a code on the display, look it up before you call. Knowing
the code, and whether it points at a probe or a heater or a water
supply, changes what the technician brings with them.
How often should a commercial ice machine be professionally cleaned?
Manufacturers specify descaling and sanitizing at least twice a year, quarterly with hard water or near bakeries and bars where airborne yeast accelerates slime. Scale is the root cause behind a large share of ice machine fault codes, and health inspectors treat ice as food.
My ice machine stopped making ice. What should I check first?
Check the basics in order: power, water supply on, filters not overdue, condenser and air filter clean, and any code on the display. Look codes up by brand in our error-code library, which covers Scotsman, Manitowoc, Hoshizaki, and Ice-O-Matic, then match symptoms in our troubleshooting guide.