Contact and details
| Phone | 513-539-7555 |
|---|---|
| Toll free | 800-686-5397 |
| Website | monroeinc.com |
| Address | 150 Breaden Drive, Suite A/B, Monroe, OH 45050 |
| Service area | Based at Monroe, between Cincinnati and Dayton, covering greater Cincinnati, Dayton and Columbus including Hamilton, Middletown, Lebanon, Mason, Fairfield, Springfield, Kettering, Beavercreek, Huber Heights, Wilmington, Covington and Florence |
| Phone check | Local line, a second local number and a toll-free customer support number all published. Not yet dialled. |
| Services | Commercial Refrigeration, Ice Machines, HVAC, Installation, Preventive Maintenance |
| In business since | 1954 |
| 24/7 emergency | Yes |
| CFESA certified | Not confirmed |
About this company
Founded in 1954 and based at Monroe, midway between Cincinnati and Dayton, covering both those markets plus Columbus and a long list of towns between them. Read the scope before calling about a kitchen: this is a commercial and industrial HVAC and refrigeration contractor, and the commercial kitchen work it lists is coolers and freezers and ice machines, with no cookline service. For a restaurant they are a fit for walk-ins, reach-ins, prep tables, ice machines, rack-mounted compressor systems and the building heating, cooling and ventilation around the kitchen, but not for fryers, ranges or ovens. Also does ductwork fabrication, piping, water heaters, energy auditing and planned maintenance programmes, and advertises 24-hour emergency service with technicians kept on staff for it. The manufacturers named on their site, Carrier, Honeywell, Johnson Controls, Lennox and York, are HVAC and controls lines rather than kitchen equipment authorisations, so no kitchen brands are recorded here. Now part of PremiStar, a national group of HVAC, building automation and plumbing companies, while continuing to trade under its own name.
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Hours and after-hours cover
Advertises 24-hour emergency commercial heating and cooling service, describing a full staff of emergency service technicians kept on hand at all times. Note the claim is written around HVAC rather than kitchen equipment. Untested.
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What these repairs typically cost, so you can judge whether a quote is in the right region before approving it.
Not sure what is wrong yet?
Diagnostic guides for the equipment this company services. Some faults have a check you can do yourself before paying for a call-out.
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