Restaurant Equipment Diagnostics (RED)
Verified Aug 2026Contact and details
| Phone | 866-733-5521 |
|---|---|
| Toll free | 866-733-5521 |
| Why no local number | RED publishes one number for all three of its locations and no local number for any of them. It appears on their site as the VANITY SPELLING 866.REDLLC1; that converts to 866-733-5521, which is the form shown here so the call button actually dials. Extensions are published alongside it: 1 for service, 2 for parts. Their addresses are genuine West Virginia ones, Nitro, Beckley and Fairmont, so this is a local company using a national-format number rather than a company covering the state from elsewhere. |
| [email protected] | |
| Manufacturer authorisation | factory-authorised service agent for Welbilt, Hoshizaki, True, Alto-Shaam, Beverage-Air and more than twenty-five other manufacturers, whi |
| Website | redllcwv.com |
| Address | 209 Michigan Ave, Nitro, WV 25143 |
| Service area | Charleston, Beckley, Fairmont and Huntington, plus parts of Virginia and Kentucky |
| Phone check | Published as 866.REDLLC1 and converted to digits here. Dial extension 1 for service, 2 for parts. Untested by us, and the conversion is ours rather than theirs, so it is worth confirming on the first call. |
| Services | Cooking Equipment, Commercial Refrigeration, Ice Machines, HVAC, OEM Parts |
| Brands serviced | Welbilt, Hoshizaki, True, Alto-Shaam, Beverage-Air |
| 24/7 emergency | Not confirmed |
| CFESA certified | Not confirmed |
About this company
Three-location West Virginia company trading as Restaurant Equipment Diagnostics, with offices in Nitro near Charleston, Beckley and Fairmont, covering Charleston, Beckley, Fairmont and Huntington plus parts of Virginia and Kentucky. Covers commercial kitchen equipment, refrigeration, ice machines and HVAC, and describes itself as a factory-authorised service agent for Welbilt, Hoshizaki, True, Alto-Shaam, Beverage-Air and more than twenty-five other manufacturers, which means warranty work is part of the offering. Runs a dedicated warranty repairs service line. Worth knowing before you call: the company publishes only a toll-free number with service and parts extensions, and no direct local line for any of its three offices.
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Hours and after-hours cover
No after-hours or emergency claim was recorded when this listing was verified.
Code on the display?
Fault code tables for makes this company services. Write the code down before clearing it; it is the most useful thing you can give a technician on the phone.
- Hoshizaki FM-series flakers and F/FD modular flakers (16 codes)
- True T-series and GDM reach-ins (16 codes)
- Beverage-Air WTR, UCR and HF cabinets (15 codes)
- Alto-Shaam Combitherm combi ovens (12 codes)
Been quoted already?
What these repairs typically cost, so you can judge whether a quote is in the right region before approving it.
Not sure what is wrong yet?
Diagnostic guides for the equipment this company services. Some faults have a check you can do yourself before paying for a call-out.
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