Arctic Restaurant Service & Supply

Commercial kitchen equipment service · Serves Western Kentucky and surrounding areas from a base at Madisonville

Verified Aug 2026

Contact and details

Phone270-216-2461
Email[email protected]
Manufacturer authorisationauthorised warranty provider for major brands including True Manufacturing, Manitowoc Ice, Henny Penny and Victory (the company’s own wording. Factory authorisation usually means it can carry out warranty work for that maker; it is not a quality rating and we have not confirmed it with the manufacturer)
LicenceKY HVAC Master #HM06616 (published by the company; most states let you check a licence number on the licensing board’s own website)
Websitearcticrestaurantsolutions.com
Address1520 Island Ford Road #9421, Madisonville, KY 42431
Service areaWestern Kentucky and surrounding areas from a base at Madisonville
Phone checkOne number serves as both phone and text line, with a separate number, 270-679-1144, for text announcements. Not yet dialled.
ServicesCooking Equipment, Commercial Refrigeration, Ice Machines, Dish Machines & Warewashing, HVAC, OEM Parts, Installation, Preventive Maintenance
Brands serviced Amana, Bakers Pride, Berkel, Blodgett, Bunn, Cleveland Range, Delfield, Duke, Frymaster, Henny Penny, Jackson, Manitowoc, Middleby Marshall, Scotsman, Southbend, Star, Stoelting, Toastmaster, True, Turbo Air, TurboChef, Victory, Vulcan
In business since1973
24/7 emergencyYes
CFESA certifiedNot confirmed

About this company

Family-owned company at Madisonville serving western Kentucky since 1973, so over fifty years, and listed under Owensboro as the nearest metro we cover rather than because they are based there. Publishes a Kentucky HVAC Master Licence, HM06616, which is checkable in a way most credential claims are not, and describes itself as an authorised warranty provider for major brands including True Manufacturing, Manitowoc Ice, Henny Penny and Victory. The equipment list is unusually broad and covers both sides: fryers and griddles, gas and electric ranges, convection, pizza and combi ovens, steamers and kettles, reach-in coolers and freezers, ice machines and walk-ins, dish machines, plus commercial HVAC. They sell and service, stock parts with special orders typically arriving in three to four business days, and run planned maintenance programmes. The distinctive offering is REFRIGERATED TRAILER RENTAL with free delivery within 60 miles, useful for events, seasonal peaks or while a walk-in is down, and the second mobile refrigeration option in this directory. Emergency service is described as 24/7 against weekday office hours of 8:00 to 4:30. A CFESA member and part of the ISC Buying Group; no company certification is claimed, so no certified badge appears here.

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Hours and after-hours cover

Their emergency services page says they are there 24/7, because in the restaurant business emergencies do not wait for business hours, against published office hours of weekdays 8:00 to 4:30. Untested.

Temporary refrigeration while you wait

Refrigerated trailer rental, short or long term, with free delivery within 60 miles.

Worth asking about on the first call if a walk-in is down with stock in it: a trailer on site the same day can be worth more than the repair itself. Our walk-in failure guide covers the first two hours, and our guide to renting temporary refrigeration covers what to ask before you agree.

Code on the display?

Fault code tables for makes this company services. Write the code down before clearing it; it is the most useful thing you can give a technician on the phone.

Been quoted already?

What these repairs typically cost, so you can judge whether a quote is in the right region before approving it.

Not sure what is wrong yet?

Diagnostic guides for the equipment this company services. Some faults have a check you can do yourself before paying for a call-out.

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Last updated August 2026