AIS Commercial Parts & Service (Tech24) (Pittsburgh)

Operating since 1981 and the largest independent parts and service network in the tri-state area, with offices in Cleveland, Pittsburgh, Youngstown, and Erie serving Western Pennsylvania, Northeast Ohio, and Northwestern West Virginia. AIS is CFESA certified, verified against CFESA's own service locator, and is an authorized warranty service provider for nearly 130 original equipment manufacturers. Services gas, steam, electric, and refrigerated foodservice equipment plus all lines of beverage equipment: refrigerators, ovens, fryers, steamers, combi ovens, bakery equipment, slicers, coffee and espresso machines, walk-in coolers and freezers, and ice machines, with HVAC service in select locations. Emergency service is available 24 hours a day, 365 days a year, alongside preventive maintenance programs and OEM parts. Their Pittsburgh page and AIS's own site both give the Coraopolis address; one Tech24 page for Altoona shows a different Pittsburgh address, which appears to be the outlier.

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Fault code tables for makes this company services. Write the code down before clearing it; it is the most useful thing you can give a technician on the phone.

• Perlick BBS/SDB and HP-series units (17 codes)
• Scotsman Prodigy series cubers (16 codes)
• True T-series and GDM reach-ins (16 codes)
• Pitco Solstice and SG/SSH fryers (15 codes)
• Traulsen Intela-Traul reach-ins (14 codes)
• Scotsman Flaker/nugget machines (13 codes)
• Southbend Convection Oven (11 codes)
• Stero SD3 door-type dish machines (10 codes)

What these repairs typically cost, so you can judge whether a quote is in the right region before approving it.

• What oven repairs cost
• Slicer and mixer repair costs
• What ice machine repairs cost

Diagnostic guides for the equipment this company services. Some faults have a check you can do yourself before paying for a call-out.

• Oven not heating
• Fryer not heating
• Pilot light keeps going out
• Ice machine not making ice

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