Hobart Service (Toledo)

Hobart's Toledo coverage is a field service location rather than a branch office: technicians are dispatched to the area, with no walk-in counter or local parts pickup, and the published contact number routes through the Detroit-area office. Factory-trained manufacturer service arm repairing rack ovens, ranges, fryers, combi ovens, every type of dish machine, mixers, slicers, scales, walk-in coolers and freezers, and ice machines from the Toledo office. Hobart Service runs a 24/7 call center 365 days a year across 125 service locations with about 1,500 technicians, a 75 percent first-call completion rate, and access to roughly $100 million in parts across 40,000+ SKUs. Technicians are trained and certified on all ITW-branded equipment. Emergency response level depends on the service plan: Care and Assurance offer optional 24/7 emergency coverage, Prosurance includes emergency repairs with a four-hour maximum response time. Calling the Hobart Service line reaches an automated prompt that asks for your zip code to route the call; we reached a person in about two minutes.

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Fault code tables for makes this company services. Write the code down before clearing it; it is the most useful thing you can give a technician on the phone.

• Hobart LXi/AM15 door dish machines (18 codes)
• Traulsen Intela-Traul reach-ins (14 codes)
• Baxter OV500 rotating rack ovens (11 codes)
• Gaylord CG3-UVi water-wash ventilators (11 codes)
• Stero SD3 door-type dish machines (10 codes)
• Berkel X13 slicers (10 codes)
• Vulcan VK/TR and ER/GR fryers (9 codes)

What these repairs typically cost, so you can judge whether a quote is in the right region before approving it.

• What oven repairs cost
• Slicer and mixer repair costs
• What ice machine repairs cost

Diagnostic guides for the equipment this company services. Some faults have a check you can do yourself before paying for a call-out.

• Oven not heating
• Fryer not heating
• Pilot light keeps going out
• Hood cleaning schedule (NFPA 96)

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