15 certified locations, operated by 7 companies, across Indiana, Kentucky, Ohio, Pennsylvania and West Virginia. Every one is confirmed against the Commercial Food Equipment Service Association's own service locator rather than a company's marketing claim, and we remove the badge from any listing we cannot confirm there.
This is a short list on purpose. Searching all 33 metros in this directory produced only these. Columbus, a metro of more than two million people, has two. Several of our metros have none based in the city at all.
4102 Merchant Road, Fort Wayne, IN 46818
Branch of General Parts Group, a CFESA-certified foodservice equipment service and parts network with more than 80 years in business, 30-plus locations, around 200 technicians, and Factory Authorized Service Provider status for… Read the full check
Services: cooking, slicers & mixers, hoods, HVAC +5 more
Also: terms published
7772 Moller Road, Indianapolis, IN 46268
Branch of General Parts Group, a CFESA-certified foodservice equipment service and parts network with more than 80 years in business, 30-plus locations, around 200 technicians, and Factory Authorized Service Provider status for… Read the full check
Services: cooking, slicers & mixers, hoods, HVAC +5 more
Also: terms published
3439 N Shadeland Ave Suite 1, Indianapolis, IN 46226
Indianapolis presence of Smart Care, a national group that has grown by acquiring local service companies and now operates around thirty provider brands covering more than 80 percent of the US population. Read the full check
Services: cooking, refrigeration, ice machines, dish machines +4 more
4233 Produce Rd, Watterson Park, KY 40218
Branch of General Parts Group, a CFESA-certified foodservice equipment service and parts network with more than 80 years in business, 30-plus locations, around 200 technicians, and Factory Authorized Service Provider status for… Read the full check
Services: cooking, slicers & mixers, hoods, HVAC +5 more
Also: terms published
4235 Produce Road, Louisville, KY 40218
Hours: Mon-Fri 8am-5pm
After hours (national line): 855-463-5908
Louisville branch of Whaley Foodservice, a CFESA-certified company founded in 1944 and now part of Unlimited Service Group, which bills itself as the largest commercial foodservice and HVAC equipment repair company in the United… Read the full check
Services: coffee, cooking, slicers & mixers, hoods +7 more
Also: terms published
10671 Techwood Circle, Cincinnati, OH 45242
After hours (national line): 877-440-7278
One of Ohio's largest independent commercial kitchen service companies, with more than 55 CFESA-certified technicians, a service fleet of over 50 vehicles, and access to more than 5 million in-stock OEM parts, running 24 hours a… Read the full check
Services: cooking, slicers & mixers, ice machines, installation +4 more
5265 Naiman Pkwy # I, Solon, OH 44139
After hours (national line): 800-726-6020
Operating since 1981 and the largest independent parts and service network in the tri-state area, with offices in Cleveland, Pittsburgh, Youngstown, and Erie serving Western Pennsylvania, Northeast Ohio, and Northwestern West… Read the full check
Services: coffee, cooking, slicers & mixers, HVAC +6 more
8400 Sweet Valley Drive, Cleveland, OH 44125
Branch of General Parts Group, a CFESA-certified foodservice equipment service and parts network with more than 80 years in business, 30-plus locations, around 200 technicians, and Factory Authorized Service Provider status for… Read the full check
Services: cooking, slicers & mixers, hoods, HVAC +5 more
Also: terms published
5033 Transamerica Drive, Columbus, OH 43228
After hours (national line): 877-440-7278
One of Ohio's largest independent commercial kitchen service companies, with more than 55 CFESA-certified technicians, a service fleet of over 50 vehicles, and access to more than 5 million in-stock OEM parts, running 24 hours a… Read the full check
Services: cooking, slicers & mixers, ice machines, installation +4 more
872 Freeway Dr N, Columbus, OH 43229
Branch of General Parts Group, a CFESA-certified foodservice equipment service and parts network with more than 80 years in business, 30-plus locations, around 200 technicians, and Factory Authorized Service Provider status for… Read the full check
Services: cooking, slicers & mixers, hoods, HVAC +5 more
Also: terms published
204 Linden Ave, Dayton, OH 45403
After hours (national line): 877-440-7278
One of Ohio's largest independent commercial kitchen service companies, with more than 55 CFESA-certified technicians, a service fleet of over 50 vehicles, and access to more than 5 million in-stock OEM parts, running 24 hours a… Read the full check
Services: cooking, slicers & mixers, ice machines, installation +4 more
590 E Western Reserve Rd, Youngstown, OH 44514
After hours (national line): 800-726-6020
Operating since 1981 and the largest independent parts and service network in the tri-state area, with offices in Cleveland, Pittsburgh, Youngstown, and Erie serving Western Pennsylvania, Northeast Ohio, and Northwestern West… Read the full check
Services: coffee, cooking, slicers & mixers, HVAC +6 more
1911 W 26th St, Erie, PA 16508
After hours (national line): 800-726-6020
Operating since 1981 and the largest independent parts and service network in the tri-state area, with offices in Cleveland, Pittsburgh, Youngstown, and Erie serving Western Pennsylvania, Northeast Ohio, and Northwestern West… Read the full check
Services: coffee, cooking, slicers & mixers, HVAC +6 more
3019 Hempland Road, Lancaster, PA 17601
Lancaster headquarters of a company that has been an independent corporation since 2017, when Glenn Clark Jr bought the service and parts division of Clark Associates, a business his father and uncle founded as an electrical… Read the full check
Services: cooking, refrigeration, dish machines, ice machines +3 more
310 King Court, Coraopolis, PA 15108
After hours (national line): 800-726-6020
Operating since 1981 and the largest independent parts and service network in the tri-state area, with offices in Cleveland, Pittsburgh, Youngstown, and Erie serving Western Pennsylvania, Northeast Ohio, and Northwestern West… Read the full check
Services: coffee, cooking, slicers & mixers, HVAC +6 more
CFESA is the trade association for commercial food equipment service companies. It certifies technicians and companies separately against training and service standards, and the industry generally treats company certification as its highest credential. For an operator choosing a vendor, it is one of the few signals that is issued by someone other than the company selling to you, and that can be checked independently.
Two cautions. First, certified technicians and a certified company are different claims. A company can employ CFESA-certified technicians without holding company certification, and several do; that is worth something, but it is not the same thing, and we record it separately. Second, certification is per location, not per company. A national network can have certified branches and uncertified ones, so we confirm each location individually.
Certification also is not the only measure of a good company. Plenty of excellent independents are not certified, and some of the most responsive companies in this directory are small local shops. Treat this page as a shortlist worth starting from, not a complete answer.
We ran CFESA's public service locator against every metro in this directory and recorded which locations carry the Certified designation, rather than relying on what companies say about themselves. That process corrected six certification claims in our own data, in both directions: certified companies we had listed as uncertified, and uncertified companies carrying badges they had not earned at the company level. The details are in our verification findings.
If your company holds CFESA certification and is not listed here, or is listed and should not be, write to [email protected] and we will check it against the locator and correct it.
Last updated August 2026