Indiana Technical Service

Family-owned company established in 1988, based in Seymour, Indiana and serving Indiana and Kentucky. Commercial work only: kitchen and cooking equipment repair, refrigeration repair and installation, ice machines, HVAC and heat pumps, and exhaust system installation and repair. Listed specialties include commercial hood installs and commercial ice machine leasing, which is worth knowing if you would rather lease than buy. Brands displayed on their site include CaptiveAire, Hoshizaki, Manitowoc, Scotsman, True, Beverage-Air, Kolpak, Louisville Cooler, American Standard, Lennox, and Trane. Their About page states membership in CFESA and their site describes technicians as CFESA-trained, which is membership and technician training rather than CFESA company certification; CFESA's own locator lists them as a member without the Certified designation. They also display an RSES affiliation. Office hours are Monday to Friday 8am to 4pm, closed weekends, with a separate 24/7 emergency line; we reached a person on both numbers. Seymour sits about 60 miles south of Indianapolis and 55 miles north of Louisville, so confirm travel charges and response times for your address.

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Fault code tables for makes this company services. Write the code down before clearing it; it is the most useful thing you can give a technician on the phone.

• Manitowoc Indigo/NXT/NEO cubers (27 codes)
• Scotsman Prodigy series cubers (16 codes)
• Hoshizaki FM-series flakers and F/FD modular flakers (16 codes)
• True T-series and GDM reach-ins (16 codes)
• Beverage-Air WTR, UCR and HF cabinets (15 codes)
• Scotsman Flaker/nugget machines (13 codes)

What these repairs typically cost, so you can judge whether a quote is in the right region before approving it.

• What oven repairs cost
• What ice machine repairs cost
• What walk-in repairs cost

Diagnostic guides for the equipment this company services. Some faults have a check you can do yourself before paying for a call-out.

• Oven not heating
• Fryer not heating
• Pilot light keeps going out
• Hood cleaning schedule (NFPA 96)

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