Contact and details
| Phone | 304-262-4330 |
|---|---|
| [email protected] | |
| Manufacturer authorisation | AUTHORISED SERVICE AGENTS for Manitowoc, Hoshizaki, Hatco, Koolaire and True, and separately list brands they are trained on and c |
| Website | commercialserviceswv.com |
| Address | 54 GM Access Road, Suite E, Martinsburg, WV 25403 |
| Service area | Berkeley, Jefferson and Morgan counties in West Virginia including Martinsburg, Charles Town, Inwood, Berkeley Springs and Shepherdstown, plus Hagerstown, Frederick, Hancock and Thurmont in Maryland, Front Royal, Winchester, Purcellville and Leesburg in Virginia, and Mercersburg, Chambersburg, Gettysburg and Hanover in Pennsylvania |
| Phone check | One line published across the site, with separate service and owner email addresses. Not yet dialled. |
| Services | Commercial Refrigeration, Ice Machines, Cooking Equipment, Dish Machines & Warewashing, Hood & Exhaust Cleaning, HVAC, Installation, Preventive Maintenance |
| Brands serviced | APW Wyott, Beverage-Air, Blodgett, Blue Air, Continental, Delfield, Frymaster, Hatco, Hoshizaki, Kolpak, Koolaire, Manitowoc, Middleby Marshall, Pitco, TAFCO, Traulsen, True |
| In business since | 1991 |
| 24/7 emergency | Not confirmed |
| CFESA certified | Not confirmed |
About this company
Martinsburg company in the Eastern Panhandle, owned and run by Jay and Debbie Rassa since 1991, covering four states from one base: West Virginia, Maryland, Virginia and Pennsylvania. They make a distinction almost nobody else here bothers with, and it is worth reading. They list themselves as FACTORY RECOMMENDED AND TRAINED AUTHORISED SERVICE AGENTS for Manitowoc, Hoshizaki, Hatco, Koolaire and True, and separately list brands they are trained on and can do repairs and warranty work for, including Delfield, Traulsen, Continental, Kolpak, TAFCO, Middleby Marshall, Frymaster, Pitco, Blodgett and APW Wyott. Authorised and trained are not the same thing, and knowing which applies to your make is worth asking about. Work spans both sides of the kitchen: walk-in and reach-in coolers and freezers, ice machines, fryers, ranges, ovens, steamers, steam tables, grills, kettles, warmers, exhaust fans and dish machines, plus commercial HVAC and planned maintenance, and they sell equipment as well as repairing it. One thing to be aware of before visiting: their website carries injected gambling and casino text that the company did not write. It does not show on the page, which looks entirely normal in a browser, but it sits in the page text that search engines read, so the site appears to have been compromised without anyone being able to see it. Nothing about the business appears affected, but treat the site as a source of contact details rather than something to submit a form through, and phone rather than email if it matters.
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Hours and after-hours cover
No hours, after-hours or emergency claim appears anywhere on their site.
Code on the display?
Fault code tables for makes this company services. Write the code down before clearing it; it is the most useful thing you can give a technician on the phone.
- Manitowoc Indigo/NXT/NEO cubers (27 codes)
- Blodgett BCT and BLCT combis (26 codes)
- Frymaster M3000 controller fryers (21 codes)
- Hoshizaki FM-series flakers and F/FD modular flakers (16 codes)
- True T-series and GDM reach-ins (16 codes)
- Pitco Solstice and SG/SSH fryers (15 codes)
- Beverage-Air WTR, UCR and HF cabinets (15 codes)
- Traulsen Intela-Traul reach-ins (14 codes)
Been quoted already?
What these repairs typically cost, so you can judge whether a quote is in the right region before approving it.
Not sure what is wrong yet?
Diagnostic guides for the equipment this company services. Some faults have a check you can do yourself before paying for a call-out.
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