AirTech Heating & Cooling

Family business owned and run by Chris and Shannon Bishop which said in 2026 that it had over 25 years behind it, working from two West Virginia locations at Dunbar and Apple Grove. Read the scope carefully, because the split matters. They REPAIR, maintain and install commercial refrigeration and are certified on Manitowoc ice machines, and they hold a contractors licence. What they do with commercial kitchen equipment more broadly, from blenders to walk-in coolers, is SELL and install it rather than repair it, so a dead fryer needs a different call. Alongside that they cover heating, air conditioning, ductwork and indoor air quality. Their published coverage is unusually precise and worth reading before you ring: Charleston, Huntington, Barboursville, Hurricane, Teays Valley, Nitro, Saint Albans, South Charleston, Cross Lanes, Ripley and Point Pleasant are core areas, while BECKLEY, PARKERSBURG AND PRINCETON ARE EXTENDED AREAS CARRYING A SURCHARGE. Almost nobody publishes where the extra charge starts, and knowing it in advance is worth more than finding out on the invoice. Business hours are given as Monday to Sunday, open 24 hours. Their maintenance plans run in three tiers with 10, 13 or 15 percent off parts and labour, priority scheduling, a 24/7 emergency hotline, and an extended warranty on parts and labour at the top tier.

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Published business hours are Monday to Sunday, open 24 hours, and their maintenance plans include access to a 24/7 emergency service hotline. Untested.

Maintenance plans: 10, 13 or 15 percent off parts and labour by tier; extended warranty on parts and labour at the top tier.

Taken from their own website during verification. A cheaper rate with nothing behind it can cost more than a dearer one with ninety days of cover, so it is worth confirming the terms still apply when you book.

Fault code tables for makes this company services. Write the code down before clearing it; it is the most useful thing you can give a technician on the phone.

• Manitowoc Indigo/NXT/NEO cubers (27 codes)

What these repairs typically cost, so you can judge whether a quote is in the right region before approving it.

• What walk-in repairs cost
• What ice machine repairs cost

Diagnostic guides for the equipment this company services. Some faults have a check you can do yourself before paying for a call-out.

• Walk-in not cooling
• Reach-in not cooling
• Freezer icing up
• Ice machine not making ice

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