Phillips Ice Service

Veteran-owned ice machine specialist in Bowling Green, and the narrowest listing on this site by design: they do commercial ice equipment and nothing else. Sales of new and used machines, leasing, parts, water filtration, repair on all brands, and annual, bi-annual or quarterly preventive maintenance. Their own site states they are the only Factory Authorized Service agent in South Central Kentucky for Manitowoc and Scotsman, and that they cover Bowling Green plus 22 surrounding counties. If your problem is an ice machine, a specialist who sees nothing else all week is usually the faster call; if your problem is a fryer or a dish machine, they are the wrong number and the companies below that dispatch from Louisville and Owensboro are not. One thing they publish that is worth reading before a warranty visit: their warranty page lists what they will not cover under a claim, including neglect found by the technician, a water filter blocking flow, ice thickness adjustments, clogged bin drains, an unlevel machine, a tripped GFI, power outages needing a factory reset, and heavy calcium build-up. That list is a fair summary of what actually kills ice machines, and every item on it is preventable.

See something outdated or wrong? Suggest a correction; reader corrections feed our verification queue.

No after-hours, emergency or 24/7 claim appears on their site.

Their site states they process all warranty claims on the customer's behalf, and separately lists the conditions they treat as billable rather than warranty work.

Taken from their own website during verification. A cheaper rate with nothing behind it can cost more than a dearer one with ninety days of cover, so it is worth confirming the terms still apply when you book.

Leases commercial ice machines, alongside sales of new and used equipment.

Worth asking about on the first call if a walk-in is down with stock in it: a trailer on site the same day can be worth more than the repair itself. Our walk-in failure guide covers the first two hours, and our guide to renting temporary refrigeration covers what to ask before you agree.

Fault code tables for makes this company services. Write the code down before clearing it; it is the most useful thing you can give a technician on the phone.

• Manitowoc Indigo/NXT/NEO cubers (27 codes)
• Scotsman Prodigy series cubers (16 codes)
• Scotsman Flaker/nugget machines (13 codes)

What these repairs typically cost, so you can judge whether a quote is in the right region before approving it.

• What ice machine repairs cost

Diagnostic guides for the equipment this company services. Some faults have a check you can do yourself before paying for a call-out.

• Ice machine not making ice

Claim this listing to correct details, add photos, or look at featured placement. Verification is free and cannot be bought; a paid listing shows the same checked facts as a free one.

This listing passed independent verification. The company may display this badge on its own website, free, by copying the code below. The badge links back to this listing so customers can confirm the verification date.

<a href="https://kitchenservicenow.com/ky/bowling-green/phillips-ice-service-bowling-green/"><img src="https://kitchenservicenow.com/badge-verified.svg" alt="Verified commercial kitchen service company - Kitchen Service Now" width="210" height="64"></a>