Hooten Equipment Company

Charleston company on Virginia Street West trading since 1945, which makes it one of the oldest businesses in this directory. Two sides, and the balance matters: they are principally an equipment DEALER, handling selection, design, supply and installation of food service, food store and refrigeration equipment for schools, convenience stores, supermarkets, hospitals and restaurants. But unlike some dealers they also run a real parts and service operation, with a named service manager, a parts specialist and a service coordinator, each with a direct email, so a repair enquiry reaches a person rather than a sales desk. Equipment covered spans cooking equipment, serving lines, work tables, sinks and dish washing, walk-in coolers and freezers, beer caves and rack systems, ice machines and bins, dipping cabinets and display refrigeration. They also employ a senior CADD technician, so kitchen layout work is done in house. Named manufacturers include Hobart, Vulcan, Duke, Bunn, Scotsman, Turbo Air, Master-Bilt, Heatcraft, Anthony, Crown Tonka, TAFCO, Biro, Eagle Group, Advance Tabco and Lozier. Hours are 8:00 to 5:00 with no emergency cover advertised. Note their site carries a 2019 copyright and text written for their 75th year in 2020, so it has not been updated recently.

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Published hours are 8:00 to 5:00. No after-hours or emergency claim appears on their site.

Fault code tables for makes this company services. Write the code down before clearing it; it is the most useful thing you can give a technician on the phone.

• Hobart LXi/AM15 door dish machines (18 codes)
• Scotsman Prodigy series cubers (16 codes)
• Bunn Axiom and Infusion Series ICB digital-control brewers (15 codes)
• Turbo Air Reach-ins and Merchandisers (14 codes)
• Scotsman Flaker/nugget machines (13 codes)
• Heatcraft Beacon II Walk-In Systems (13 codes)
• Vulcan VK/TR and ER/GR fryers (9 codes)

What these repairs typically cost, so you can judge whether a quote is in the right region before approving it.

• What oven repairs cost
• What walk-in repairs cost
• What ice machine repairs cost

Diagnostic guides for the equipment this company services. Some faults have a check you can do yourself before paying for a call-out.

• Oven not heating
• Fryer not heating
• Pilot light keeps going out
• Walk-in not cooling

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