Scotsman is one of the most widely installed ice machine brands in foodservice, from Prodigy cubers to flake and nugget machines. Scale, water systems, and harvest faults drive most service calls; our Scotsman error-code pages cover the diagnostics.
19 companies in this directory state on their own website that they service Scotsman equipment. This directory is independent and not affiliated with Scotsman; for warranty work, check with the manufacturer first, because using an unauthorized company can void cover. Our warranty guide covers how that plays out.
Terms are taken from each company's own website. Companies not listed here may still stand behind their work without publishing a period, which is worth asking on the phone.
Ohio company covering commercial foodservice equipment, HVAC and construction for restaurants and retail across Cincinnati, Dayton, Columbus, Cleveland and Lima, so one of the widest single-company footprints in this directory. Read the full check
Services: cooking, refrigeration, ice machines, dish machines +4 more
5265 Naiman Pkwy # I, Solon, OH 44139
After hours (national line): 800-726-6020
Operating since 1981 and the largest independent parts and service network in the tri-state area, with offices in Cleveland, Pittsburgh, Youngstown, and Erie serving Western Pennsylvania, Northeast Ohio, and Northwestern West… Read the full check
Services: coffee, cooking, slicers & mixers, HVAC +6 more
590 E Western Reserve Rd, Youngstown, OH 44514
After hours (national line): 800-726-6020
Operating since 1981 and the largest independent parts and service network in the tri-state area, with offices in Cleveland, Pittsburgh, Youngstown, and Erie serving Western Pennsylvania, Northeast Ohio, and Northwestern West… Read the full check
Services: coffee, cooking, slicers & mixers, HVAC +6 more
310 King Court, Coraopolis, PA 15108
After hours (national line): 800-726-6020
Operating since 1981 and the largest independent parts and service network in the tri-state area, with offices in Cleveland, Pittsburgh, Youngstown, and Erie serving Western Pennsylvania, Northeast Ohio, and Northwestern West… Read the full check
Services: coffee, cooking, slicers & mixers, HVAC +6 more
1911 W 26th St, Erie, PA 16508
After hours (national line): 800-726-6020
Operating since 1981 and the largest independent parts and service network in the tri-state area, with offices in Cleveland, Pittsburgh, Youngstown, and Erie serving Western Pennsylvania, Northeast Ohio, and Northwestern West… Read the full check
Services: coffee, cooking, slicers & mixers, HVAC +6 more
1520 Island Ford Road #9421, Madisonville, KY 42431
Family-owned company at Madisonville serving western Kentucky since 1973, so over fifty years, and listed under Owensboro as the nearest metro we cover rather than because they are based there. Read the full check
Services: cooking, refrigeration, ice machines, dish machines +4 more
Also: licence published · rents cold storage
3019 Hempland Road, Lancaster, PA 17601
Lancaster headquarters of a company that has been an independent corporation since 2017, when Glenn Clark Jr bought the service and parts division of Clark Associates, a business his father and uncle founded as an electrical… Read the full check
Services: cooking, refrigeration, dish machines, ice machines +3 more
5324 Loma Linda Lane NE, Canton, OH 44714
Hours: Mon-Fri 8:30am-5:00pm EST, with 24-hour emergency phone service
Canton company in business since 2007, serving hundreds of commercial customers across northeast Ohio and reaching into western Pennsylvania as far as Pittsburgh, with technicians carrying more than 45 years of combined… Read the full check
Services: refrigeration, ice machines, cooking, HVAC +2 more
661 Ritter Dr, Beaver, WV 25813
Based at Beaver in Raleigh County, which is why this listing sits under Charleston as the nearest metro we cover rather than because they are based there; their own service area names Charleston, South Charleston and Saint Albans… Read the full check
Services: refrigeration, ice machines, HVAC, maintenance
Also: rents cold storage
910 Columbus Ave, Sandusky, OH 44870
Hours: Weekdays 7:30am-5:00pm, closed weekends
Family-owned Sandusky contractor established in 1889, running commercial refrigeration alongside HVAC, plumbing and sheet metal fabrication, with a second location in Port Clinton. Read the full check
Services: refrigeration, ice machines, installation, HVAC
3771 Summit Rd, Norton, OH 44203
Family-owned company founded in 1998 as a father-and-son venture in Norton, which is why this listing sits in the Akron metro rather than Canton, though they serve Akron, Canton, Cleveland and Medina and travel statewide for… Read the full check
Services: refrigeration, ice machines, hoods, HVAC +2 more
961 Virginia St W, Charleston, WV 25302
Charleston company on Virginia Street West trading since 1945, which makes it one of the oldest businesses in this directory. Read the full check
Services: cooking, refrigeration, ice machines, dish machines +3 more
8443 E County Rd 1100 N, Seymour, IN 47274
Hours: Mon-Fri 8am-4pm, closed weekends
After hours (national line): 800-382-4954
Family-owned company established in 1988, based in Seymour, Indiana and serving Indiana and Kentucky. Read the full check
Services: cooking, hoods, HVAC, ice machines +3 more
5510 Brownsville Rd, Pittsburgh, PA 15236
Hours: Office Mon-Fri 8:00-3:00, technicians Mon-Fri 8:00-4:00, on-call Mon-Thu after 4:00pm only, closed weekends
Pittsburgh company on Brownsville Road, run by president Randy Koonse, serving commercial and institutional kitchens. We called the published number during business hours and a person answered, confirming the business. Read the full check
Services: cooking, refrigeration, ice machines, dish machines +1 more
Veteran-owned ice machine specialist in Bowling Green, and the narrowest listing on this site by design: they do commercial ice equipment and nothing else. Read the full check
Services: ice machines, parts, maintenance
Also: terms published · rents cold storage
225 Valley Street, South Williamsport, PA 17702
Family-owned commercial refrigeration specialist in South Williamsport, in business since 1972 and owned and operated by the Dieffenbach family since 1982, currently under John H. Dieffenbach III. Read the full check
Services: HVAC, ice machines, installation, parts +2 more
10830 Andrade Drive, Zionsville, IN 46077
Zionsville company of four decades, started by Bill Vasey and now one of central Indiana’s largest facility services firms, with technicians working from Indianapolis out to Lafayette, Muncie, Bloomington and Terre Haute. Read the full check
Services: refrigeration, ice machines, cooking, HVAC +3 more
Also: terms published
4235 Produce Road, Louisville, KY 40218
Hours: Mon-Fri 8am-5pm
After hours (national line): 855-463-5908
Louisville branch of Whaley Foodservice, a CFESA-certified company founded in 1944 and now part of Unlimited Service Group, which bills itself as the largest commercial foodservice and HVAC equipment repair company in the United… Read the full check
Services: coffee, cooking, slicers & mixers, hoods +7 more
Also: terms published
Toledo company serving northwest Ohio since 1968, splitting its work between commercial food equipment and commercial or industrial HVAC. Read the full check
Services: cooking, refrigeration, ice machines, dish machines +5 more
Most commercial service companies work across brands and describe themselves as servicing all makes and models rather than listing every manufacturer. 79 companies in this directory cover ice machines, which is the wider pool to search if nobody above covers your area.
Brand experience matters most for equipment with proprietary controls, for warranty work, and for parts availability. Ask whether the company stocks parts for your specific model, since first-visit completion depends on what is already on the truck.
We publish the manufacturer fault tables for this brand, split into what an operator can safely do and what needs a technician:
Browse all brands, or find companies by metro area and service type. If your company services Scotsman equipment and is not listed, add a free listing.
Last updated August 14, 2026