Tusko Sales & Service

Family-owned Akron company operating since 1948, with a second office at Johnstown near Columbus and coverage across northeast Ohio and western Pennsylvania. Read the specialism before calling: Tusko serves the food processing side of the industry rather than the restaurant cookline, covering meat room and deli equipment such as mixer grinders, slicers, saws, patty machines, tenderizers and vacuum packers, bakery equipment including smokehouses, ovens and dough machinery, pan and utensil washers, and scales and wrapping systems, with calibration, programming and warranty work. Best fit for grocery, butcher, deli and bakery operations, and for restaurants mainly on food machines rather than fryers and ranges. Runs a 30,000 square foot parts and supplies warehouse delivered on their own weekly driver route rather than shipped, sharpens knives and plates in house, and names its owner, general manager and service manager publicly. Certified technicians are described as available 24 hours a day for scale service specifically, not as a general emergency claim.

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Publishes a 24 hour claim specifically for scale service, where certified technicians are described as available 24 hours a day. No general 24/7 claim covers their other equipment work. Untested.

Fault code tables for makes this company services. Write the code down before clearing it; it is the most useful thing you can give a technician on the phone.

• Rational SCC series combi ovens (23 codes)
• Hobart LXi/AM15 door dish machines (18 codes)
• Hoshizaki FM-series flakers and F/FD modular flakers (16 codes)

What these repairs typically cost, so you can judge whether a quote is in the right region before approving it.

• Slicer and mixer repair costs
• What oven repairs cost
• What dish machine repairs cost

Diagnostic guides for the equipment this company services. Some faults have a check you can do yourself before paying for a call-out.

• Oven not heating
• Fryer not heating
• Pilot light keeps going out
• Dish machine problems

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