La Jon (Hobart Sales & Service) (Clarksburg)

Clarksburg office, described on their own site as the secondary office to the Parkersburg main office, of an independent company trading as Hobart Sales & Service and describing itself as an INDEPENDENT AUTHORISED HOBART SERVICE PARTNER under Hobart Service, a division of ITW Food Equipment Group. It has its own street address on West Pike Street and its own phone line, so it is a real office rather than a mailing address. Founded in 1964 when William Pierson moved from Columbus, Ohio to Parkersburg to join his uncle Harry Herdman in the family business, expanding it into service and parts at Hobart’s prompting; Bill then spent six weeks on Hobart’s service programme at its Troy, Ohio headquarters learning the product line. Technicians today carry a combined 160 years of experience across food equipment, weighing and wrapping equipment, commercial refrigeration, cooking equipment and bakery equipment. From here they cover the north central counties in their territory, Harrison, Marion, Monongalia, Taylor, Lewis, Upshur, Barbour, Preston, Randolph and Tucker, which puts Clarksburg, Fairmont and Morgantown in range. Repair lines are cooking equipment, dish machines, refrigeration, food prep, BAKERY equipment and WEIGHT AND WRAP, the last two being specialisms almost nobody else here lists, alongside genuine OEM Hobart parts, equipment sales and restaurant chemical supply. No hours or emergency cover are published, so ask when you call.

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No hours, after-hours or emergency claim appears on their site.

Fault code tables for makes this company services. Write the code down before clearing it; it is the most useful thing you can give a technician on the phone.

• Hobart LXi/AM15 door dish machines (18 codes)
• Traulsen Intela-Traul reach-ins (14 codes)
• Baxter OV500 rotating rack ovens (11 codes)
• Berkel X13 slicers (10 codes)
• Vulcan VK/TR and ER/GR fryers (9 codes)

What these repairs typically cost, so you can judge whether a quote is in the right region before approving it.

• What oven repairs cost
• What walk-in repairs cost
• What dish machine repairs cost

Diagnostic guides for the equipment this company services. Some faults have a check you can do yourself before paying for a call-out.

• Oven not heating
• Fryer not heating
• Pilot light keeps going out
• Walk-in not cooling

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