Steers Heating & Cooling

Family-owned Parkersburg firm established in 1938, putting it among the handful of pre-war businesses in this directory, working across residential, commercial and industrial heating, cooling and refrigeration in the Mid-Ohio Valley. Their commercial refrigeration work is aimed squarely at food businesses: their own page calls them the area leader in commercial refrigeration for restaurants and talks about spoiled stock, poor temperature control, energy cost and the risk of health code violations, which is the language of someone who has stood in a restaurant with a failing cooler rather than a generic HVAC page. Know the limit before you call, though. Cookline is absent: no fryers, ovens, combis, dish machines or ice machines are mentioned anywhere, so a dead fryer needs a different number. What they cover beyond refrigeration is the building around the kitchen, and covered thoroughly: rooftop units from 5 to 40 tons, boilers both firetube and watertube with repairs guaranteed, infrared tube heating, make-up air, commercial duct cleaning and welding fume extraction. Every customer is offered a maintenance plan after an installation, carrying priority scheduling, discounted repair rates and written service reports. 24 hour, 7 day emergency service is stated repeatedly and specifically for refrigeration and boilers. Coverage is published as named counties and towns across West Virginia and Ohio rather than a vague region, so you can check your own address against it. One inconsistency to note: the site variously says over 85 years and over seven decades.

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Office hours are Monday to Friday 9:00 to 5:00, with 24 hour, 7 day emergency service stated repeatedly and offered to commercial clients specifically. Untested.

Maintenance plan offered after every installation, with priority scheduling, discounted repair rates and detailed service reports.

Taken from their own website during verification. A cheaper rate with nothing behind it can cost more than a dearer one with ninety days of cover, so it is worth confirming the terms still apply when you book.

What these repairs typically cost, so you can judge whether a quote is in the right region before approving it.

• What walk-in repairs cost

Diagnostic guides for the equipment this company services. Some faults have a check you can do yourself before paying for a call-out.

• Walk-in not cooling
• Reach-in not cooling
• Freezer icing up

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