Contact and details
| Phone | 800-462-5978 |
|---|---|
| Toll free | 800-462-5978 |
| Why no local number | ICC publishes only its toll-free line on its own website, on every page including contact and about. Third-party directories list a Valparaiso number with the same last seven digits, which we have not used because the company does not publish it. |
| [email protected] | |
| Website | icccoldstorageproducts.com |
| Address | 3206 Cascade Drive, Valparaiso, IN 46383 |
| Service area | Northern and Central Indiana, plus Southwest Michigan and the Chicago region |
| Phone check | Toll-free number taken from their own site footer. A local 219 number appears on third-party listings but not on their own pages, so it is not recorded here. Not yet dialled. |
| Services | HVAC, Installation, Preventive Maintenance, Commercial Refrigeration |
| Brands serviced | True |
| In business since | 1989 |
| 24/7 emergency | Yes |
| CFESA certified | Not confirmed |
About this company
Refrigeration and cold storage specialist in Valparaiso, established 1989, operating as ICC Mechanical Services alongside ICC Cold Storage Products. Their own service list names Elkhart, Fort Wayne, Goshen, Hobart, Indianapolis, Kokomo, Lafayette, Merrillville, Michigan City, Mishawaka, Monticello, Plainfield, South Bend, Valparaiso, Warsaw, Whitestown and Zionsville, and they state technicians are dispatched from Valparaiso, Lafayette and Indianapolis. Work covers commercial and industrial refrigeration repair, walk-in coolers and freezers, chillers, coil cleaning, commercial HVAC, preventive maintenance and service agreement plans, plus a construction arm that designs and builds cold storage vaults from 5,000 to 100,000 square feet. They describe themselves as licensed, insured and EPA certified, and publish 24/7 emergency refrigeration service. Set expectations correctly: this is a refrigeration, chiller and cold storage house serving food processing, distribution, brewing and pharmaceutical clients, not a hot-side cooking equipment company, so a fryer or combi oven is not what they are set up for. The only make named anywhere in their own text is True.
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Hours and after-hours cover
They publish 24/7 commercial refrigeration emergency service on their own site. Untested.
What they put in writing
They state repairs use OEM parts and that results are guaranteed, without publishing a warranty period.
Taken from their own website during verification. A cheaper rate with nothing behind it can cost more than a dearer one with ninety days of cover, so it is worth confirming the terms still apply when you book.
Code on the display?
Fault code tables for makes this company services. Write the code down before clearing it; it is the most useful thing you can give a technician on the phone.
- True T-series and GDM reach-ins (16 codes)
Been quoted already?
What these repairs typically cost, so you can judge whether a quote is in the right region before approving it.
Not sure what is wrong yet?
Diagnostic guides for the equipment this company services. Some faults have a check you can do yourself before paying for a call-out.
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