Ice-O-Matic cubers and flakers are common in restaurants, bars, and healthcare. They signal faults through light patterns rather than text codes, which makes brand-specific experience worth having.
4 companies in this directory state on their own website that they service Ice-O-Matic equipment. This directory is independent and not affiliated with Ice-O-Matic; for warranty work, check with the manufacturer first, because using an unauthorized company can void cover. Our warranty guide covers how that plays out.
Terms are taken from each company's own website. Companies not listed here may still stand behind their work without publishing a period, which is worth asking on the phone.
Family-owned Columbus company operating since 1975, running its commercial work through a separate site and the trading name Commercial Appliance Service; both sites are plainly the same business, sharing a template, structure… Read the full check
Services: refrigeration, ice machines, cooking, dish machines +1 more
3019 Hempland Road, Lancaster, PA 17601
Lancaster headquarters of a company that has been an independent corporation since 2017, when Glenn Clark Jr bought the service and parts division of Clark Associates, a business his father and uncle founded as an electrical… Read the full check
Services: cooking, refrigeration, dish machines, ice machines +3 more
910 Columbus Ave, Sandusky, OH 44870
Hours: Weekdays 7:30am-5:00pm, closed weekends
Family-owned Sandusky contractor established in 1889, running commercial refrigeration alongside HVAC, plumbing and sheet metal fabrication, with a second location in Port Clinton. Read the full check
Services: refrigeration, ice machines, installation, HVAC
4235 Produce Road, Louisville, KY 40218
Hours: Mon-Fri 8am-5pm
After hours (national line): 855-463-5908
Louisville branch of Whaley Foodservice, a CFESA-certified company founded in 1944 and now part of Unlimited Service Group, which bills itself as the largest commercial foodservice and HVAC equipment repair company in the United… Read the full check
Services: coffee, cooking, slicers & mixers, hoods +7 more
Also: terms published
Most commercial service companies work across brands and describe themselves as servicing all makes and models rather than listing every manufacturer. 101 companies in this directory cover commercial refrigeration, which is the wider pool to search if nobody above covers your area.
Brand experience matters most for equipment with proprietary controls, for warranty work, and for parts availability. Ask whether the company stocks parts for your specific model, since first-visit completion depends on what is already on the truck.
We publish the manufacturer fault tables for this brand, split into what an operator can safely do and what needs a technician:
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