Contact and details
| Phone | 260-557-5595 |
|---|---|
| [email protected] | |
| Website | coffeeservicepros.com |
| Address | 9301 Roberts Road, Fort Wayne, IN 46797 |
| Service area | Fort Wayne and the surrounding area |
| Phone check | One line published, with online booking as an alternative. Not yet dialled. |
| Services | Coffee & Espresso Machines, Preventive Maintenance, Plumbing |
| Brands serviced | Fetco, Nuova Simonelli, Schaerer, Unic, Wilbur Curtis |
| 24/7 emergency | Not confirmed |
| CFESA certified | Not confirmed |
About this company
Fort Wayne specialist in coffee equipment and nothing else, with over 30 years of combined experience serving independent cafes, coffee shops, restaurants, churches with brewers, and national chains. Work covers espresso machines, batch brewers, bean-to-cup machines and commercial grinders, plus descaling, water filtration and softener checks, which matters more for coffee than for most equipment because water quality drives both flavour and scale failures. Brands named are Nuova Simonelli, Schaerer, Wilbur Curtis, Unic and Fetco. THE UNUSUAL THING HERE IS THAT THEY PUBLISH THEIR PRICES, which almost no commercial service company does: equipment repair at $150 for a 90 minute visit, preventive maintenance at $100 for an hour, and a brewing consultation at $80 for 45 minutes, all bookable online. Whether that suits you depends on the job, but knowing the number before you call is rare enough to be worth saying. Emergency repair is offered and their booking form asks outright whether the call is urgent. One small inconsistency: their footer gives Saturday hours as 9:00 to 1:00 while their contact page says 9:00 to 3:00.
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Hours and after-hours cover
Hours are Monday to Friday 8:00 to 6:00 and Saturday mornings, with emergency repair offered; their booking form asks directly whether the call is an emergency. Note their own pages disagree on Saturday closing, 1:00pm in the footer and 3:00pm on the contact page. Untested.
What they put in writing
Publishes prices: equipment repair $150 for 90 minutes, preventive maintenance $100 for an hour, brewing consultation $80 for 45 minutes, bookable online.
Taken from their own website during verification. A cheaper rate with nothing behind it can cost more than a dearer one with ninety days of cover, so it is worth confirming the terms still apply when you book.
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