Masterbuilt builds smokers, fryers and cooking equipment. Service work usually involves heating elements and controls, thermostats and probes, and ignition on gas models.
2 companies in this directory state on their own website that they service Masterbuilt equipment. This directory is independent and not affiliated with Masterbuilt; for warranty work, check with the manufacturer first, because using an unauthorized company can void cover. Our warranty guide covers how that plays out.
Terms are taken from each company's own website. Companies not listed here may still stand behind their work without publishing a period, which is worth asking on the phone.
5324 Loma Linda Lane NE, Canton, OH 44714
Hours: Mon-Fri 8:30am-5:00pm EST, with 24-hour emergency phone service
Canton company in business since 2007, serving hundreds of commercial customers across northeast Ohio and reaching into western Pennsylvania as far as Pittsburgh, with technicians carrying more than 45 years of combined… Read the full check
Services: refrigeration, ice machines, cooking, HVAC +2 more
10830 Andrade Drive, Zionsville, IN 46077
Zionsville company of four decades, started by Bill Vasey and now one of central Indiana’s largest facility services firms, with technicians working from Indianapolis out to Lafayette, Muncie, Bloomington and Terre Haute. Read the full check
Services: refrigeration, ice machines, cooking, HVAC +3 more
Also: terms published
Most commercial service companies work across brands and describe themselves as servicing all makes and models rather than listing every manufacturer. 101 companies in this directory cover commercial refrigeration, which is the wider pool to search if nobody above covers your area.
Brand experience matters most for equipment with proprietary controls, for warranty work, and for parts availability. Ask whether the company stocks parts for your specific model, since first-visit completion depends on what is already on the truck.
Browse all brands, or find companies by metro area and service type. If your company services Masterbuilt equipment and is not listed, add a free listing.