Coffee & Espresso Repair Solutions

Family-owned specialist in commercial coffee and espresso equipment, working from a facility at Centerville near Dayton and stating a service area across six states: Ohio, Kentucky, Indiana, West Virginia, Pennsylvania and Michigan. They name no cities within those states, so check they reach you before assuming. Equipment covered is espresso machines, brewers, grinders and roasters, and the brand list is the most specialised in this directory: Nuova Simonelli, Rancilio, La Marzocco, Schaerer, La Cimbali, Franke, La Pavoni, Unic, Spaziale, Bunn, Fetco, ModBar, Grindmaster and Ditting. They also sell new equipment from traditional machines to super-automatics, and refurbished or used machines as they come through. Two things worth knowing. They commit to answering every request, phone or email, the same day, which is a specific promise rather than a vague one. And they take HOME espresso machines at the Centerville facility, dropped off or posted in, for traditional units like Expobar, ECM and Quickmill, while stating plainly that they cannot accept automatic home units such as Saeco, Jura or Breville. That drop-off offer is for home machines rather than commercial equipment, so do not assume it covers a cafe machine. No street address is published, so confirm the location before travelling.

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No hours or emergency claim published. They do commit to responding to every request, by phone or email, the same day.

Fault code tables for makes this company services. Write the code down before clearing it; it is the most useful thing you can give a technician on the phone.

• Bunn Axiom and Infusion Series ICB digital-control brewers (15 codes)

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